Privacy Policy micky88 – How We Protect Your Personal Information

This Privacy Policy applies to all personal information collected, used, disclosed, stored, or processed by micky88 in connection with the provision of online entertainment services to users in Malaysia. This includes all interactions via the micky88.app website, customer support channels, email communications, and any related platforms or services operated under the micky88 brand.

This policy does not apply to third-party websites or services that may be linked from micky88. micky88 is not responsible for the privacy practices of other platforms and encourages you to read their privacy policies separately.

Micky88 collects various categories of personal data depending on how you interact with our platform. The table below describes each data category and the purpose for which it is collected:

Micky88 collects your personal information through the following methods:

• Account Registration: Information you provide during the micky88 account registration process, including your name, Malaysian phone number, and email address.
• Platform Usage: Data automatically generated when you use the platform – including slots game records, baccarat, blackjack, Sports Betting, and all other activity.
• Financial Transactions: Information required when making a deposit via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX, or other supported Malaysian payment methods.
• Support Communications: Information you share when contacting the micky88 customer support team via live chat or email.
• Cookies and Tracking Technologies: Technical data collected via cookies, web sessions, and other tracking technologies while browsing the platform (see Section 7).
• Third-Party Sources: In certain cases, micky88 may receive additional information from identity verification providers or financial institutions for security purposes.

Micky88 uses members' personal data only for lawful, stated purposes. The primary purposes are:

• Account Management: Registration, identity verification, login, and maintenance of your micky88 account.
• Transaction Processing: Processing deposits and withdrawals in MYR via your chosen Malaysian local payment method.
• Service Provision: Enabling you to access and enjoy all micky88 games and services, including Live Casino, slots, lottery, and Sports Betting.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
• Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to micky88 members.
• Legal Compliance: To fulfil legal obligations including the requirements of PDPA 2010 and other applicable laws in Malaysia.
• Platform Improvement: Analysing usage patterns (in aggregated, anonymised form) to improve the performance and user experience of the micky88 platform.
• Promotional Communications: Sending information about micky88 bonuses, promotions, and latest offers – only to members who have consented to receive marketing communications.

Micky88 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, we may share certain information in the following limited circumstances:

• Payment Service Providers: Information required to process your financial transactions is shared with the relevant payment providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banking institutions (Maybank2u, CIMB Clicks). This sharing is limited strictly to what is necessary to complete the transaction.
• Game Technology Providers: Approved casino game providers may receive the session data necessary to ensure games function correctly. They are bound by strict confidentiality agreements with micky88.
• Authority: micky88 will disclose information to Malaysian authorities when required by law, court order, or direction from a legitimate authority.
• Auditors & Professional Advisors: Audit firms, law firms, and other professional advisors involved in micky88's operations, subject to professional confidentiality obligations.

All third parties that receive micky88 member data are bound by strict data protection agreement terms and are only permitted to process data for the specified purposes.

Micky88 implements a range of technical and organisational measures to protect members' personal data against unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL Encryption: All data transmitted between your browser and micky88 servers is encrypted using the latest TLS protocol to prevent interception.
• Strict Access Controls: Member data is accessible only to micky88 staff who have been granted specific authorisation and have a legitimate business need to access it.
• 24/7 Security Monitoring: The micky88 system is continuously monitored to detect and respond to any security threats or intrusion attempts.
• Regular Data Backups: Member data is securely backed up across redundant locations to prevent data loss in the event of a technical failure.
• Security Testing: micky88 conducts regular security tests and audits to identify and address vulnerabilities before they can be exploited.

Micky88 uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small text files stored on your device by your web browser when you visit the micky88 platform.

You can manage cookie usage through your browser settings. However, disabling required cookies may affect certain functions of the micky88 platform.

As a micky88 member whose personal data is processed by us, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the rights above, please contact the micky88 support team via email at support@micky88.app or via live chat on the platform. We will process your request within 14 business days. For complex cases, we may require up to 30 days and will notify you accordingly.

The micky88 platform is an entertainment service intended exclusively for individuals aged 18 and above only. micky88 does not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child may have registered on the micky88 platform without authorisation are encouraged to contact us immediately at support@micky88.app.

In the course of its operations, micky88 may transfer members' personal data to servers or processing facilities located outside Malaysia. Any such transfer will only be carried out when:

• The destination country provides a level of data protection equivalent to or higher than Malaysia's PDPA.
• Transfers are protected by appropriate data protection agreements with the receiving party.
• The transfer is necessary to perform a contract between you and micky88 (for example, processing international financial transactions).

For more information on the data transfer mechanisms we use, please contact the micky88 team.

Micky88 retains members' personal data only for as long as it is needed for the stated purposes or as required by law. General retention period guidelines are as follows:

• Active Account Data: Retained for the duration of the active account and up to 7 years after account closure for legal compliance purposes.
• Financial Transaction Records (MYR): Retained for a minimum of 7 years in accordance with Malaysian financial and tax legislation.
• Support Communication Logs: Retained for 2 years from the date of last communication for reference and dispute resolution purposes.
• Aggregated Analytics Data: Anonymised data may be retained indefinitely as it no longer contains any personally identifiable information.

Once the retention period has expired and there is no legal requirement to keep the data, micky88 will permanently delete or encrypt it using secure, irreversible methods.

Micky88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, current legal requirements, or new technologies we adopt.

• Members of micky88 will be notified of any significant changes to this Privacy Policy via their registered email address or an in-platform notification at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this page will be revised whenever changes are made to this policy.
• It is your responsibility to review this Privacy Policy page periodically. Continued use of the micky88 platform after any changes take effect will be considered acceptance of the amended policy.

The latest version of this Privacy Policy is Version 3.0, effective 1 January 2026.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how micky88 handles your personal data, our Data Protection team is here to help:

• Privacy Email: support@micky88.app (please state "Privacy Inquiry" in the email subject line)
• Live Chat: Available on the micky88 platform, 24 hours a day. Select the "Privacy & Account" category.

We are committed to responding to all privacy-related enquiries within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.